| Customer Reviews: Average Rating:  Rating : - Would've been a 5 stars, but. . . This TV has a lot to like. The picture quality overall is excellent. The colors are accurate and vibrant, while the blacks are quite deep. The glossy screen handles reflections better than I had hoped. The panel also has great aesthetic appeal, with it's super slim profile and sleek lines.
But I had to return the TV to Amazon.
The front of the panel emitted an obtrusive, distracting buzz that was highly audible dead center 12 feet away. The buzz was at its peak when dark or black images were on the screen. This was not a normal plasma buzz you might be used to, such as the buzz that comes from my 3 yr old Panasonic. It is louder, and projects straight from the panel. Moving your viewing angle 45 degrees to the side eliminates the noise. Elevating the TV also helps some. But ultimately this was too much to overcome. A Samsung tech examined came out and examined the panel, acknowledged the buzz from my seating area, but said there was nothing he could do.
The panel also ran too hot to touch (using cell light 10). Certainly too hot to comfortably mount flush to the wall. (Can someone explain to me how Samsung can recommend its WMN1000b ultra slim mount for this TV when the TV's own safety guide says not to mount closer than 5cm.)
Finally, I found the touted Cinema Smooth feature to be worthless. Engaging it caused a noticeable rise in black level as well as audio sync problems. Turning it off was the easy fix, however. And movies looked great without it.
Ultimately, I would have overlooked any shortcomings this set had if it didn't buzz. I enjoyed it very much outside of that unfortunate defect.
As a side note. Not that this affects my review, but I'd like to give high marks to CEVA, the delivery company. The get a lot of flack in these reviews, but my experience has been exceptional. My driver could not have been more helpful, efficient, or courteous during both my drop off and eventual pick up. That coupled with Amazon's customer service, means our be coming back here to order a replacement. As soon as I can figure out what that will be... + See Full Customer Review |  |